Deluxe Royal Padded Hock Boots
- Low stock - 2 items left
- Inventory on the way
Deluxe Royal Padded Hock Boots are flexible and easy to use, now in a new stylish design.
Back On Track hock boots have always been a fan favourite and this new design is sure to please. Great care and functional design elements have been incorporated to help ensure a more protective, anatomically correct fit.
The Deluxe Royal Padded Hock Boots have a thick inner pad with soft edges for the best possible comfort. The outer casing has an improved oblong opening over the point of the hock to optimise performance and comfort while helping to avoid the boot from sliding down. The top edge of the outer casing has upward-designed rounded edges to avoid tendon pressure. Equipped with three hook and loop straps, the middle one is designed with a two-piece elastic band to avoid pressure on the joint. The inner pad can easily be removed for washing and cleaning.
The inner padding features our well-known Welltex® technology, which can help relieve swelling, stiffness, soreness, and other problems affecting the tendons, joints, and ligaments. The Royal Hock Boots Deluxe can also aid in helping prevent problems with osteoarthritis, inflammation, swelling as well as in recovery. They are excellent for travel and can be used in combination with the Back On Track Royal Quick Wraps and Deluxe Royal Quick Wraps.
Pro Tip: Use with Royal Quick Wraps to help them stay in place.
Deluxe Royal Padded Hock Boots are sold as a pair
FEATURES
- Welltech technology
- Seams are strategically placed to avoid pressure on the tendons and ligaments.
- Reinforced seams to prevent them from breaking.
- Hook & Loop closures include extended fabric for easier removal.
- An improved anatomical fit gives better support, comfort, and performance
- New and improved oblong ‘point of hock’ hole optimizes performance and a better fit.
- New elastic loop tape allows the outer fabric to stretch and move for improved function.
We try and process all orders the same day if possible or within 2 business days unless otherwise stated.
Standard Shipping within Australia
Delivery Time: 2-8 Business Days
Express Shipping within Australia
Delivery Time: 1-4 Business Days
Shipping outside of Australia
Delivery Time: this will depend on the country but generally 1-3 weeks. NZ usually within a week or so, USA & CAN approx 2-3 weeks depending on destination.
Free Shipping within Australia
Delivery Time: 2-8 Business Days via standard parcel post. Valid for orders over $200 excluding postage. Not valid in conjunction with any other offer including other coupon codes.
Please note that these time frames have been provided by the postal services and Top Paddock can not take responsibility for delays in the postal service, delays due to Covid peak holiday periods etc.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You'll be able to track your order directly on the carrier's website.
Delays, Loss or Damage of Items
If your order is lost or damaged in transit, please contact Top Paddock Customer Service via email within the 10 business days of placing your order so that we may assist you. Top Paddock are not liable for damaged, lost or stolen property caused by the transport company but we will assist in making a claim through them to have the item replaced.
If a card has been left for you, but the goods have not been collected in 7 days, and as a result returned to us, additional freight charges will apply to re-send the goods.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
We only accept items that have been purchased directly through our online store or in person. Any purchases made through other suppliers must be returned through the purchased source.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@toppaddock.co.
Items sent back to us without first requesting a return will not be accepted.
We will email you confirmation of your refund as soon as we receive and check the products. The refund only applies to the returned items. The original shipping costs won't be refunded and the purchaser will be responsible for paying for the return shipping costs. This is also applicable to orders that received free shipping, and an invoice will be sent to cover postage expenses on exchanges. The refundable amount will also exclude any fees incurred through payment systems. All items returned may also incur a 12% restocking fee.
Please note that returns will need to be sent to the following address: 2 Ti-Tree Grove, Seaford Victoria 3198 Australia
You can always contact us for any return question at hello@toppaddock.co.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalised items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
We ask that you choose carefully. Exchanges for different sizes will be considered, however not all colours and/or sizes may be available and any postage costs will be at your expense. In addition, Top Paddock reserves the right to charge a handling fee.
We will only accept returns for exchange when the goods are in unused condition, with all tags and labels attached.
We do not accept goods returned on a COD basis – these will be returned to you.
We do not accept any responsibility for goods lost in return transit.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@toppaddock.co.
